Litecoin HODL Dad Hat

We stand by the quality of our products and want total customer sanctification. If you have any problems with your order please contact us within 7 days of receiving your shipment.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase (the receipt will be sent to your email after purchase.)

Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds 

If you haven’t received a refund yet, contact your credit card company as it may take some time before your refund is posted. Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at info@tothemooncaps.com

Sale items 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@tothemooncaps.com. We will provide individual instructions.

Shipping

To return your product, please contact us at info@tothemooncaps.com with an order number. We will provide individual instructions based on your item.

You will be responsible for paying for the shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping a return item please consider using a trackable shipping service or purchasing shipping insurance. Otherwise we are unable to guarantee that we will receive your returned item.